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Quinsigamond Community College
  • 670 West Boylston Street, Worcester, MA 01606
  • 508-751-7900
  • Case Management
ABLE Case Management
Program activities:

The ABLE Case Management component will provide ABLE training program participants with the counseling, support, and referrals they need to successfully deal with the financial, personal, family and “life” issues that may stand in the way of successful completion of the program, prevent the graduate from conducting an effective job search, and, ultimately, attaining (and keeping) employment.

Our clients are dealing with a range of issues that include: homelessness (or lack of stable housing); domestic violence; substance abuse; mental and physical health issues; dependent care challenges; financial insecurity; individual or family CORI or court involvement; and lack of confidence.  We are also seeing an increasing number of participants who are looking to reenter the workforce after years spent caring for a spouse, parent, or family member.  Many in this cohort lack the self-confidence needed to convince employers (and themselves) that they can make a real and valuable contribution to the workplace.

We are also seeing the effect of the stronger job market as those mature workers who are more “employable” can return to the workplace. As a result, students in our training programs possess a greater number of barriers to employment and need enhanced case management, counseling, and referral services.  These enhanced case management and support services will be provided on a group and individual basis and also include assistance in applying for and accessing various income supports that when combined with paid employment will bring working graduates closer to individual and family self-sufficiency.

Program is offered in: English
Participant demographics:

Unemployed, economically disadvantaged individuals who need to upgrade their computer skills in order to reenter the workplace.The program is open to applicants of all ages.

Anticipated number of SNAP participants per year: 24
Program duration: 52 weeks
Rolling Admission: Yes
Program start dates: 2/20/24; 5/13/24; 8/1/24
Sample schedule:
HoursActivity TypeMonTueWedThuFriSatSun
9am - 5pmCase Management
Other Schedule Information: Weekly (or as needed) case management and counseling for those participants needing extra supports. Additional supports (e.g. counseling, referrals etc.) provided if needed.
Is the program offered remotely? Hybrid
Is public transportation available? Yes

Location information:

Additional information about location:

Operation ABLE of Greater Boston, Inc., 98 N Washington Street, 2nd Floor, Boston, MA 02114.
Training site is located right across the street from North Station and conveniently accessible to Commuter Rail, bus lines, and the Orange and Green Line subways.

Other requirements: 6th grade TABE Reading and Math; Motivated to work; Eligible for employment in US.
Anticipated outcomes: Certificate of Completion.
Other outcomes: Employment/Promotion

Participant Supports:

Participant Support CategoryAll participantsAs needed
Are there any out of pocket expenses for the participant? No
Do participants receive any pay? Not applicable

Contact Information

Program Liaison: Marilyn Piket
Telephone: 617-542-4180
Program code: OPA-CM
ABAWD Qualifying? Yes