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Wayfinders, Inc.
  • 1780 Main Street, Springfield, MA 01103
  • 413-233-1500
  • Job Search Training
Employment Support Services
Program activities:

This program helps SNAP clients improve job search skills and earn a Work Readiness Certificate. It includes an exploration of employment interests, a job skills assessment, mock interviews, and employment placement support.

A job developer will provide potential employment leads and work with participants to revise cover letters and resumes as needed.  Computer access and instruction is provided throughout the program, enabling participants to research job openings and submit job applications.

Curriculum:

  • Goal setting/ career exploration, resume and cover letter assistance and completion
  • Access to employment listing sources and navigation through process
  • Effective interviewing workshops with virtual mock interviewing
  • CORI education and sealing services
  • Demonstration of professional presentation in the workplace
  • Identifying personal learning styles and skills, to apply and use in the workplace
  • Building communication/ interpersonal skills in the workplace and networking in the community
  • Social media and etiquette
  • Understanding workplace expectations and time management
  • Customer service workshop

All participants receive case management services on an ongoing basis to assist them with their needs and interests and help them achieve their program goals.

Upon job placement, participants will be enrolled in job retention services and contacted on a monthly basis by the Job Developer as additional support.

Program is offered in: English, Spanish
Participant demographics:

Unemployed, economically disadvantaged individuals who need an upgrade on their job searching skills. The program supports households who are enrolled in a homeless shelter or community-based programs.

Anticipated number of SNAP participants per year: 53
Total hours: 15
Program duration: 4 weeks
Rolling Admission: Yes
Number of cycles: 12
Program start dates: The program starts at the beginning of each month.
Sample schedule:
HoursActivity TypeMonTueWedThuFriSatSun
varies Goal Setting, professional presentation
varies Establishing a network, personal learning style
varies Job Searching
varies Resume/ Cover Letter, Mock interviewing
Other Schedule Information: Program hours vary by participant.
Is the program offered remotely? Hybrid
Is public transportation available? Yes

Location information:

1780 Main Street Springfield, MA 01103Accessible via public transportation
193 Chestnut Street, Suite 2, Holyoke, MA 01040Accessible via public transportation
256 Pleasant Street, Northampton, MA 01060Accessible via public transportation
Other requirements: Live in Hampden or Hampshire county
Program is CORI friendly? Yes
Anticipated outcomes: Work Readiness Certificate
Other outcomes: Employment/Promotion

Participant Supports:

Participant Support CategoryAll participantsAs needed
DTA SNAP Transportation Support
DTA SNAP Child Care Referral
Test/License Fees
Books/Supplies
Clothing/Uniforms
Are there any out of pocket expenses for the participant? No
Do participants receive any pay? Not applicable

Contact Information

Program Liaison: Madeline Martinez
Telephone: 413-233-1500
Program code: WAY-JST
ABAWD Qualifying? No