ESOL Supported Administrative Office Certificate Program

This online 18-week program for English Language Learners with intermediate to advanced English skills is a series of courses taught by live instructors with much interaction.

The first course in this series, Digital Literacy, will teach students how to use Outlook to create and manage calendars, Video Conferencing applications such as Zoom and GoToMeeting, Google Drive, Docs, Sheets, and Slides, Excel, PowerPoint, and Word.

Throughout the entire Certificate Program students will participate in supported ESOL studies to improve their English reading, writing, listening, and speaking skills.

In the skills portion of this program, you will learn Microsoft Office; Microsoft Word, Excel, PowerPoint, Access as well as Google Docs, Sheets and Slides.

Administrative Tasks; Advanced skills in project management, time management, event planning, effective teamwork, collaboration strategies and database management.

Professional Communication; Develop strong communication skills, including writing professional emails, phone etiquette, and effective communication in a professional setting.

The last portion of this training will include Personal Finance Literacy.  Introduction to Personal Finance will cover essential aspects of consumer personal finance consisting of budgeting, debt management, saving, credit and its history, insurance, taxes, investments, and retirement. The goal is to understand the financial system along with products offered and what works best for the individual to make the best-informed decision for their life and different life cycles. Reviewing saving plans, loan options, how to manage your credit, how to become a savvy consumer and save for the future addressing the core and fundamental concepts. This will lead to informed decisions for the future, as their careers and life evolve and change.

This program is FREE for qualified SNAP Recipients.

Requirements:

Intermediate or higher level (SPL 4/5) –English required.

Textbook purchase not required

Skills covered:

• Microsoft Office Applications
• Administrative tasks
• Professional Communication
• Google Applications
• Time Management and Event Planning

Potential Jobs:

• Entry level front desk receptionist
• Data entry clerk
• Customer Service/Data Entry
• Administrative Assistant Entry Level

Requirements:

Intermediate or higher level (SPL 4/5) –English required.

Required Textbook: TBD

Software: you will need access to Microsoft® Office for Office 365 Professional, which includes Word, Excel, Access, and PowerPoint. See blackboard for free software.

Computer requirements: You need a computer that is able to access the Internet, a microphone, camera and has Windows 10 and above. Windows XP and Vista cannot be used with Office for Office 365. Storage device for saving files: One USB flash drive, 512 MB or greater capacity.

Please contact el**@ne**.edu to get instructions on how to register. 

English Language Success Program