Participants
Unemployed, underemployed, marginalized populations
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- How We Can Help
See how SNAP Path to Work can help you achieve your career goals and support your family’s success. - Programs and Services
SNAP Path to Work offers a variety of education and training programs and supports designed to help you prepare for, find, and succeed in your next job.
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Interested? Find out who can enroll in SNAP Path to Work and how to get started. - Find a Provider
Find free SNAP Path to Work education and training opportunities near you. DTA partners with community colleges, MassHire Career Centers, and community-based organizations across the state.
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Program Type
Program Activities
Students will build foundational skills and practices with a focus on technology, communication, customer service, and career preparation and navigation.
Students will participate in Microsoft Office computer applications training to learn basic file management and MS Word document preparation and integration with other applications such as MS Outlook to prepare Mail-Merge emailing. They will learn key MS Excel functions and be able to prepare spreadsheets, read and write formulas, and create charts. Students will learn how to prepare presentations using MS Powerpoint, including the use of Slide Master, creating templates, inserting graphics, WordArt, charts and tables and linking spreadsheets, charts and documents from other applications.
Students will learn how to communicate effectively with customers (internal and external), turnaround customer complaints, successfully manage conflicts, and contribute to a positive communication climate. Confidence and comfort with the newly acquired customer service skills will be developed in this remote learning format through active participation and role playing and individual coaching.
Interested candidates will be invited to an virtual (Zoom) Information Session after competing the survey questionnaire below
Program is Offered In
English
Program Hours per Week
9
Information About Program Hours
Weekly hours comprised of 6 program hours + 3 hours of homework
Program Duration
16 weeks
Rolling Admission
No
Program Start Dates
Next start: October 7, 2025
Sample Schedule
| Hours | Activity Type | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|
| 4-5 hours per week | Live Zoom Sessions |
Other Schedule Information
Schedule will mostly be 2 evenings per week, 2 to 2 1/2 hours per session and require 2-3 hours per week independent homework.
Program is CORI-friendly?
Yes
Anticipated outcomes
Employment/Promotion | Basic skills gain | Industry skills gain
Participant Supports
| Participant Support Category | All participants | As needed |
|---|---|---|
| DTA SNAP Child Care Referral | ✓ | |
| DTA SNAP Transportation Support | ✓ | |
| Loaner laptop | ✓ |
Are there any out of pocket expenses for the participant?
No
Do participants receive any pay?
Not applicable
Location
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Cape Cod Community College’s Hyannis Center, 540 Main Street, Hyannis, MA 02601
Public Transit Information
Access to public transportation is available
Additional Information About Location
CLASSES ARE HELD REMOTELY OVER ZOOM WITH LIVE INSRUCTOR PRESENTATION, EXERCISES, AND DISCUSSION.
Phone Number
508 375-5013
Program Contact
Steve McLeod