Participants
English language learners with intermediate to advanced English skills
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SNAP Path to Work offers a variety of education and training programs and supports designed to help you prepare for, find, and succeed in your next job.
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Find free SNAP Path to Work education and training opportunities near you. DTA partners with community colleges, MassHire Career Centers, and community-based organizations across the state.
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Program Type
Program Activities
ESOL Supported Administrative Office Certificate Program
This online 16-week program for English Language Learners with intermediate to advanced English skills is a series of courses taught by live instructors with much interaction.
The first course in this series, Digital Literacy, will teach students how to use Outlook to create and manage calendars, Video Conferencing applications such as Zoom and GoToMeeting, Google Drive, Docs, Sheets, and Slides, Excel, PowerPoint, and Word.
Throughout the entire Certificate Program students will participate in supported ESOL studies to improve their English reading, writing, listening, and speaking skills.
In the skills portion of this program, you will learn Microsoft Office; Microsoft Word, Excel, PowerPoint, Access as well as Google Docs, Sheets and Slides.
Administrative Tasks; Advanced skills in project management, time management, event planning, effective teamwork, collaboration strategies and database management.
Professional Communication; Develop strong communication skills, including writing professional emails, phone etiquette, and effective communication in a professional setting.
This program is FREE for qualified SNAP Recipients.
Skills covered:
- Microsoft Office Applications
- Administrative tasks
- Professional Communication
- Google Applications
- Time Management and Event Planning
Potential Jobs:
- Entry level front desk receptionist
- Data entry clerk
- Customer Service/Data Entry
- Administrative Assistant Entry Level
Please contact elsp@necc.mass.edu to get instructions on how to register.
Program is Offered In
English
Program Hours per Week
11
Information About Program Hours
Students will meet with Skills Instructor two evenings per week (3-hour sessions) and will meet with the ESOL Instructor one evening per week (3-hour session). Students will be assigned homework.
Program Duration
16 weeks
Rolling Admission
No
Program Start Dates
Session 1: 11/4/25 to 2/27/2025
Session 2: 6/2/2026 to 9/14/2026
Sample Schedule
| Hours | Activity Type | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|
| 5:00pm-8:00pm | Skills Instruction | ✓ | ✓ | |||||
| 6:00pm-9:00pm | English Language Learning Instruction | ✓ | ||||||
| 2 hours per week | Homework | ✓ | ✓ |
Program Requirements
Intermediate or higher level (SPL 4/5) English required | Software: you will need access to Microsoft® Office for Office 365 Professional, which includes Word, Excel, Access, and PowerPoint. See blackboard for free software. | Computer requirements: You need a computer that is able to access the Internet, a microphone, camera and has Windows 10 and above. Windows XP and Vista cannot be used with Office for Office 365. | Storage device for saving files: One USB flash drive, 512 MB or greater capacity.
Program is CORI-friendly?
Yes
Anticipated outcomes
Certificate of completion awarded by Northern Essex Community College | Employment/Promotion | Basic skills gain | Industry skills gain
Potential jobs: Entry level front desk receptionist, Data entry clerk, Customer Service/Data Entry, Administrative Assistant Entry Level
Participant Supports
| Participant Support Category | All participants | As needed |
|---|---|---|
| DTA SNAP Child Care Referral | ✓ | |
| Microsoft® Office for Office 365 Professional (which includes Word, Excel, Access, and PowerPoint) | ✓ |
Are there any out of pocket expenses for the participant?
Yes - Computer requirements: You need a computer that is able to access the Internet, a microphone, camera and has Windows 10 and above. Windows XP and Vista cannot be used with Office for Office 365. | Storage device for saving files: One USB flash drive, 512 MB or greater capacity.
Do participants receive any pay?
Not applicable
Location
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Lawrence, MA, USA
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Haverhill, MA, USA
Additional Information About Location
Program is fully remote with live instructors.
Phone Number
978-556-3000
Program Contact
Randall Correa
Program Contact Phone Number
Program Contact Email
Other Contact Information
Find out more about SNAP Path to Work at Northern Essex Community College here: SNAP PATH to Work at NECC