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    YMCA of Greater Boston, Inc.
    • 100 Franklin Street Boston, MA 02110
    • 617-542-1800
    • Vocational Skills Training
    Training Inc. – Skills Training with Internship
    Program activities:

    YMCA Training, Inc. seeks to provide pathways to employment that offer family-supporting wages and benefits to unemployed and underemployed adults in Greater Boston. We provide job skills training and employment assistance in
    close collaboration with the business community.

    Track 1- Certified Medical Administrative Assistant:
    Our program is an intensive 16-week, full-time (420 hours) computerized office skills training and employment program. Designed to replicate the expectations of a professional/medical office environment, the training prepares participants with both the technical and job readiness skills to succeed in a medical-based administrative position. We provide intensive, hands-on, innovative technical training in a simulated business environment and engage lasting, deep commitment of major employers in Greater Boston.

    Training includes modules for Microsoft Office 365, Zoom, Customer Service, Resume Writing, Interview Practice, Job Search and Mentoring. Training also includes an 8 week internship giving trainees an opportunity for hands on experience with one of our employer partners. We currently offer two specializations: Business Administrative Support (positions within a variety of financial, non-profit and government industries) and Medical Office and Health Insurance (positions in medical administration).

    Track 2- Property Management Credential Program:
    Our Property Management Program is an intensive 12-week, full-time (240 hours) computerized office skills training and employment program. Designed to replicate the expectations of a professional/property management environment, the training prepares participants with both the technical and job readiness skills to succeed in a role at a housing complex or rental property.
    We provide intensive, hands-on, innovative technical training in a simulated business environment and engage lasting, deep commitment of major employers in Greater Boston.

    Training includes modules for Microsoft Office 365, Zoom, Customer Service, Resume Writing, Interview Practice, Job Search and Mentoring. Training also includes core concepts on property management including customer service, rental calculations, income verifications, housing recertification, and preparation needed to complete the Certificate of Occupancy Certification.

    All trainees are also offered a complimentary membership to the YMCA.

    Program is offered in: English
    Participant demographics:

    Low Income adults 18+

    Anticipated number of SNAP participants per year: 16
    Total hours: 35
    Information About Program Hours: Certified Medical Administrative Assistant: intensive 16 week program, 38 hours per week Property Management Credential Program: intensive 12 week program 20 hours per week
    Program duration: 32 weeks
    Rolling Admission: Yes
    Number of cycles: 1
    Program start dates: September 2024
    Sample schedule:
    HoursActivity TypeMonTueWedThuFriSatSun
    9:00am-1:30pmCore Skills & Career Management (week 1-3)✓✓✓✓✓
    9:00am-1:30pmSpecialized Training (TR1: wk 4-8 or TR2:wks 4-12)✓✓✓✓✓
    9:00am-1:30pmInternship (wks 9-16) or (determined by employ)✓✓✓✓✓
    Other Schedule Information: Track 1:Wednesday training schedule is 9am-12pm. Wednesday afternoons offer unstructured, independent time for participants to work toward their career goals while our program staff participate in professional development and weekly staff meetings. Track 2: Wednesday training schedule is 9am-12pm. On Wednesday’s, trainees will job shadow at a property management partner for “on the job” training in preparation for internship.
    Is the program offered remotely? Hybrid
    Is public transportation available? Yes

    Location information:

    100 Franklin Street, Lower Level,Boston, MA 02110 (Map use: 201 Devonshire Street) Site is accessible via public transportation.
    Additional information about location:

    For Directions use: 201 Devonshire Street, Boston

    Program requirements: CORI check, SORI check, High school diploma/GED/HiSET, Immunizations/Health Records
    Program is CORI friendly? No
    Anticipated outcomes: Certified Medical Administrative Assistant (CMAA) or Certificate of Professional of Occupancy (CPO), Certificate of Completion
    Other outcomes: Employment/Promotion, Increased English fluency

    Participant Supports:

    Participant Support CategoryAs neededAll participants
    DTA SNAP Transportation Support ✓
    DTA SNAP Child Care Referral✓
    Books/Supplies✓
    Test/License Fees✓
    Are there any out of pocket expenses for the participant? No
    Do participants receive any pay? Not applicable
    Other, please explain: Employee partner may decide to possibly provide a stipend for the Property Management track students

    Contact Information

    Program Liaison: Robert Lowell
    Telephone: 617-990-1027
    Email: rlowell@ymcaboston.org
    Program code: YMC-TI-VT-CMA & PM
    ABAWD Qualifying? Yes