How We Can Help See how SNAP Path to Work can help you achieve your career goals and support your family’s success.
Programs and Services SNAP Path to Work offers a variety of education and training programs and supports designed to help you prepare for, find, and succeed in your next job.
Eligibility Requirements Interested? Find out who can enroll in SNAP Path to Work and how to get started.
Find a Provider Find free SNAP Path to Work education and training opportunities near you. DTA partners with community colleges, MassHire Career Centers, and community-based organizations across the state.
This course is designed to build the self-confidence and professional demeanor necessary in providing a superior level of customer service in a variety of consumer-based settings. Emphasis is on business etiquette, communication skills, effective questioning techniques and active listening with real world customer service application and life skill development.
Students will develop resumes, cover letters, review online job applications, job offers and support as they begin their employment.
Participants
Individuals who are receiving SNAP benefits.
Program is Offered In
English
Program Hours per Week
30
Program Duration
5 weeks
Rolling Admission
No
Program Start Dates
Rotations throughout Fall, Winter, Spring and Summer semesters.
Sample Schedule
Hours
Activity Type
Mon
Tue
Wed
Thu
Fri
Sat
Sun
9:00am-3:00pm
Job Search
✓
✓
✓
✓
✓
9:00am-3:00pm
Employment and Training
✓
✓
✓
✓
✓
Other Schedule Information
Classes are held throughout the year.
Program Requirements
High school diploma/GED/HiSET
Program is CORI-friendly?
Yes
Anticipated outcomes
Certificate of Completion - Customer Service Program | Employment/Promotion | Industry skills gain
Participant Supports
Participant Support Category
All participants
As needed
Books/Supplies
✓
DTA SNAP Child Care Referral
✓
DTA SNAP Transportation Support
✓
Are there any out of pocket expenses for the participant?
No
Do participants receive any pay?
Not applicable
Location
Holyoke Community College, 303 Homestead Avenue, Holyoke, MA, USA