How We Can Help See how SNAP Path to Work can help you achieve your career goals and support your family’s success.
Programs and Services SNAP Path to Work offers a variety of education and training programs and supports designed to help you prepare for, find, and succeed in your next job.
Eligibility Requirements Interested? Find out who can enroll in SNAP Path to Work and how to get started.
Find a Provider Find free SNAP Path to Work education and training opportunities near you. DTA partners with community colleges, MassHire Career Centers, and community-based organizations across the state.
This course is designed to build the self-confidence and professional demeanor necessary in providing a superior level of customer service in a variety of consumer based settings. Emphasis is on business etiquette, communication skills, effective questioning techniques and active listening with real world customer service application and life skill development.
Students will develop resumes, cover letters, review online job applications, job offers and support as they begin their employment.
Structured Job Search is scheduled once students complete academic portion of class.
Note:
Wrap-Around Services could include (but not exhaustive to):
Work Place Behavior & Soft Skill Training, Assistance with On-line Employment Applications, Labor Market Information, Job Development & Referrals, Staff Directed Job Search and Employer Visits, Career and Job Search Counseling, Active Job Search and follow through, Orientation & Membership in a Career Center System, Career Assessment, Case Management Sessions, Resume Development, Cover letters, Networking Skills, Interviewing Skills, Job Matching, Job Readiness Skill Building, Telephone Techniques.
Participants
Individuals who are receiving SNAP benefits.
Program is Offered In
English
Program Hours per Week
30
Program Duration
5 weeks
Rolling Admission
No
Program Start Dates
Rotations throughout Fall, Winter, Spring and Summer semesters.
Sample Schedule
Hours
Activity Type
Mon
Tue
Wed
Thu
Fri
Sat
Sun
9:00am-3:00pm
Job Search
✓
✓
✓
✓
✓
9:00am-3:00pm
Employment and Training
✓
✓
✓
✓
✓
Other Schedule Information
The above schedules are based on a total number of enrolled students.
Classes are held throughout the year.
Program Requirements
High school diploma/GED/HiSET
Anticipated outcomes
Certificate of Completion - Customer Service Program | Employment/Promotion | Industry skills gain
Participant Supports
Participant Support Category
All participants
As needed
Books/Supplies
✓
Are there any out of pocket expenses for the participant?
No
Do participants receive any pay?
Not applicable
Additional Information About Location
Program is currently offered in a remote learning setting.
