How We Can Help See how SNAP Path to Work can help you achieve your career goals and support your family’s success.
Programs and Services SNAP Path to Work offers a variety of education and training programs and supports designed to help you prepare for, find, and succeed in your next job.
Eligibility Requirements Interested? Find out who can enroll in SNAP Path to Work and how to get started.
Find a Provider Find free SNAP Path to Work education and training opportunities near you. DTA partners with community colleges, MassHire Career Centers, and community-based organizations across the state.
Our 6-week Hotel and Hospitality training, At Your Service, is an adaptation of the innovative American Hotel and Lodging Association’s nationally accredited Institute START Curriculum and certification. START (Skills, Tasks, and Results Training) for Individual Positions offers flexible and concise instructions on how to perform key tasks, along with the general hospitality knowledge and soft skills needed to succeed in a front-line position at a lodging property. Specific trainings include: Hospitality and Careers; Guest Services; Room Division; and Food and Beverage Service. Job seekers will attend training during regular hotel hours, informational interviews with hospitality professionals as well as sit for an American Hotel and Lodging Association (ALHA) national accredited certification exam.
The Job Readiness Training portion of the program focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of locals employers, on and off-site hiring events and mock interviews with hiring professional volunteers (2 weeks)
Participant pay: Stipend
Participants
Low Income, disabled, underemployed, homeless adults, recovering from substance use
Program is Offered In
English
Program Hours per Week
25
Program Duration
10 weeks
Rolling Admission
Yes
Sample Schedule
Hours
Activity Type
Mon
Tue
Wed
Thu
Fri
Sat
Sun
9:00am-3:00pm
Hospitality Training
✓
✓
✓
✓
✓
9:00am-3:00pm
Mock Interviews/Guest Speakers
✓
9:00am-3:00pm
Hotel Tour
✓
9:00am-12:00pm
Job Readiness Training (2 weeks)
✓
✓
✓
✓
✓
Other Schedule Information
Participant schedule and type of meeting will be determined based upon individual's availability due to work work schedule. Admissions will be on a rolling basis.
Program Requirements
CORI check | SORI check
Program is CORI-friendly?
Yes
Anticipated outcomes
American Hotel and Lodging Association (AHLA) | Customer Service and Hospitality certificate | Job Readiness Training Certification of Completion | Employment/Promotion | Industry skills gain
Participant Supports
Participant Support Category
All participants
As needed
DTA SNAP Child Care Referral
✓
DTA SNAP Transportation Support
✓
Books/Supplies
✓
Clothing/Uniforms
✓
Are there any out of pocket expenses for the participant?
No
Do participants receive any pay?
Stipend
Other, please explain
Based on completing 80% of training attendance; $230 paid after JST, Skills Training and obtaining successful employment and retaining 30 days on the job.
